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Netflix
Thousands of Netflix users reported issues with accessing the service on connected TV devices on Monday, indicating that they are experiencing network connectivity issues.
Error reports for Netflix started popping up at 5:52 pm ET on Downdetector, an internet monitoring service. There were more than 17,000 error reports for Netflix as of 6:22 pm ET, according to Downdetector.
As one user described the issue in a pole in X, “When you try to play something the device you have (like a television) thinks you don’t have an internet connection so you run an internet speed test and it even if you pass and want to restart the router. etc.”
A Netflix representative said in a statement to Differences, “We’re sorry, but we’re having unexpected technical issues with Netflix for some members. Our engineers are working to fix this as soon as possible and will share information.
It is not clear how widespread the problems with Netflix playback are, but users in many countries have reported having problems. For now, it is not known what is the cause of the problems.
According to pictures posted by Netflix users on social media, the app appeared to hang up in a cycle where it was checking the network connection and verifying the speed of the user’s broadband connection. use. Based on the error code in your installation reported by users, Netflix’s help center recommends restarting your device or trying to log out and then try to log in again.
Netflix, like other online services, sometimes faces technical problems. Earlier this year, the company’s livestream of the reunion for hit dating show “Love Is Blind” experienced several delays, a problem caused by a bug in its software that appeared and unknown when the engineers tried to make some tweaks to improve the performance, according to Netflix.